Emergency enquiries
In the event of a fire, accident or other serious incident of an emergency nature, please contact the relevant Network Control Centre (for train control matters):
| AREA | NETWORK CONTROL CENTRE | PHONE NUMBER |
| Hunter Valley | Network Control Centre North | (02) 4902 9410 or Community Line 1300 550 402 |
| Rest of NSW and North VIC | Network Control Centre South | (02) 6930 5311 |
| West VIC, SA & WA | Network Control Centre West | (08) 8152 8020 |
All other enquiries
For all non-emergency enquiries, please call enquiries on (08) 8217 4366, community line on 1300 550 402 or complete the following form.
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