GENERAL ENQUIRIES
(08) 8217 4366
enquiries@artc.com.au
PO Box 10343, Gouger Street, Adelaide SA 5000
COMMUNITY-RELATED ENQUIRIES
1300 550 402
community@artc.com.au
Please provide as much detail as possible below. We aim to acknowledge your feedback within 2 working days and will keep in touch with you as to how we are able to assist.
INLAND RAIL
1800 732 761 (community and landowner enquiries)
(07) 3364 8900 (general office enquiries)
Inlandrailenquiries@artc.com.au
We also encourage you to visit the Inland Rail project website for specific project related information.
MEDIA ENQUIRIES
1300 196 401
artcmedia@artc.com.au
EMERGENCY ENQUIRIES
In the event of a fire, accident or other serious incident of an emergency nature, please contact the relevant Network Control Centre (for train control matters):
- NETWORK CONTROL CENTRE North (Hunter Valley Network Control Centre only)
- Hunter Valley Network Issues (Enviroline)
- 1300 550 402
- (02) 4902 9410
- NETWORK CONTROL CENTRE South (Rest of NSW & North VIC)
- (02) 6930 5311
- NETWORK CONTROL CENTRE West (West VIC, SA & WA)
- (08) 8152 8020
ARTC WHISTLEBLOWER & PUBLIC INTEREST DISCLOSURE PROCEDURE
Click here for our ARTC Whistleblower & Public Interest Disclosure Procedure
SOCIAL MEDIA HOUSE RULES
Click here for our Social Media House Rules
Note: The ARTC Privacy Policy (Policy) available at www.artc.com.au/terms-of-use-privacy sets out in accordance with the Privacy Act 1988 (Cth) (Privacy Act) the way in which ARTC and its associated entities (together ARTC, we, us, or our) may collect, store, use, manage and protect your Personal Information. By providing personal information to ARTC, its officers, agents or employees after this Policy has been brought to your attention, you acknowledge and consent to the use, collection, storage or disclosure of your Personal Information by us in accordance with the Policy and the Privacy Act including your name and contact details. If you are contacting us with a complaint, please note that any personal Information you provide may be shared with a third party to assist with resolving your complaint. Please let us know if you do not wish this to happen.