Australian Rail Track Corporation 2013 Annual Report - page 8

CEO
&
CHAIRMAN’S
OVERVIEW
The year ended 30 June 2013 was another
successful 12 months for the Australian Rail
Track Corporation Ltd.
Despite the difficult economic environment the
Company has continued to grow and deliver
another strong financial result which has been
built on the foundations of our substantial
investment program to upgrade the network
and deliver new capacity for our customers.
It was a year in which we continued to
transform our Company to put our customers at
the centre of our business strategy and develop
a greater understanding of their priorities.
We recognise that being committed to the
success of our customers, responding to their
needs and building our reputation as a modern,
future focused business is central to making rail
a more compelling transport option.
From 1 January 2013 we standardised our
asset management activities across the
company by bringing in-house the track
maintenance, condition monitoring and first
response activities carried out on our network
in South Australia, Victoria, Western Australia,
and western New South Wales. With asset
maintenance under our direct management we
can better control asset condition and provide
improved service levels to our customers. This
transition has resulted in 11 new maintenance
depots and more than 200 new staff, mostly
based at regional centres across the network.
Throughout the year ARTC strengthened its
direct engagement with the rail and logistics
industry and worked more closely with our
customers to engage with freight forwarders
and freight owners about the value of using rail.
These are two key strategies that are beginning
to deliver results. Through our involvement with
John Fullerton
, CEO
John Caldon
, Chairman
6
1,2,3,4,5,6,7 9,10,11,12,13,14,15,16,17,18,...112
Powered by FlippingBook