Contact Us

We’re here to answer any questions you may have. If you’ve got a general enquiry during office hours you can call us or email us:

(08) 8217 4366

enquiries@artc.com.au

If you need to send us something in the mail, please use our PO Box:

PO Box 10343,
Gouger Street,
Adelaide SA 5000

The ARTC Privacy Policy (Policy) available at www.artc.com.au/terms-of-use-privacy sets out in accordance with the Privacy Act 1988 (Cth) (Privacy Act) the way in which ARTC and its associated entities (together ARTC, we, us, or our) may collect, store, use, manage and protect your Personal Information. By providing Personal Information to ARTC, its officers, agents or employees after this Policy has been brought to your attention, you acknowledge and consent to the use, collection, storage or disclosure of your Personal Information by us in accordance with the Policy and the Privacy Act including your name and contact details. If you are contacting us with a complaint, please note that any Personal Information you provide may be shared with a third party to assist with resolving your complaint. Please let us know if you do not wish this to happen.

In the event of a fire, accident or other serious incident of an emergency nature please contact the relevant Network Control Centre (for train control matters):

North

(Hunter Valley Network only)

(02) 4902 9410

South

(Rest of NSW & North VIC)

(02) 6930 5311

West

(West VIC, SA & WA)

(08) 8217 4540