We’re here to answer any questions you have. If you’ve got a general enquiry during office hours you can call or email us:
- (08) 8217 4366
- enquiries@artc.com.au
ARTC is committed to the communities in which we operate. We value feedback or enquiries you may have. You can contact our Community Relations team via:
Phone: 1300 550 402
Email: enviroline@artc.com.au
INLAND RAIL
For Inland Rail related enquiries, please call:
1800 732 761 (community and landowner enquiries)
(07) 3364 8900 (general office enquiries)
or email: inlandrailenquiries@artc.com.au
We also encourage you to visit the Inland Rail project website for specific project related information.
If you need to send us something in the mail, please use our PO Box:
- PO Box 10343
Gouger Street
Adelaide SA 5000 - The ARTC Privacy Policy (Policy) available at www.artc.com.au/terms-of-use-privacy sets out in accordance with the Privacy Act 1988 (Cth) (Privacy Act) the way in which ARTC and its associated entities (together ARTC, we, us, or our) may collect, store, use, manage and protect your Personal Information. By providing personal information to ARTC, its officers, agents or employees after this Policy has been brought to your attention, you acknowledge and consent to the use, collection, storage or disclosure of your Personal Information by us in accordance with the Policy and the Privacy Act including your name and contact details. If you are contacting us with a complaint, please note that any personal Information you provide may be shared with a third party to assist with resolving your complaint. Please let us know if you do not wish this to happen.
MEDIA ENQUIRIES
For media enquiries including Inland Rail, please contact:
Media enquiries – 1300 196 401 or email artcmedia@artc.com.au
ARTC WHISTLEBLOWER & PUBLIC INTEREST DISCLOSURE PROCEDURE
Click here for our ARTC Whistleblower & Public Interest Disclosure Procedure
SOCIAL MEDIA HOUSE RULES
Click here for our Social Media House Rules
In the event of a fire, accident or other serious incident of an emergency nature, please contact the relevant Network Control Centre (for train control matters):
- North
- Hunter Valley Network Issues (Enviroline)
- 1300 550 402
- (Hunter Valley Network Control Centre only)
- (02) 4902 9410
- South
- (Rest of NSW & North VIC)
- (02) 6930 5311
- West
- (West VIC, SA & WA)
- (08) 8152 8020