Contact Us

We’re here to answer any questions you may have. If you’ve got a general enquiry during office hours you can call us or email us:

(08) 8217 4366

ARTC is committed to the communities in which we operate in and value receiving any feedback or enquiries you may have. You can contact our Community Relations Team:
Phone: 1300 550 402
Email: enviroline@artc.com.au


INLAND RAIL

For Inland Rail programme related enquiries please call:

1800 732 761 (community and landowner enquiries)
(07) 3364 8900 (general office enquiries)
or email: inlandrailenquiries@artc.com.au

We also encourage you to visit the Inland Rail project website where there is plenty of detailed, specific project related information.

If you need to send us something in the mail, please use our PO Box:

PO Box 10343,
Gouger Street,
Adelaide SA 5000

The ARTC Privacy Policy (Policy) available at www.artc.com.au/terms-of-use-privacy sets out in accordance with the Privacy Act 1988 (Cth) (Privacy Act) the way in which ARTC and its associated entities (together ARTC, we, us, or our) may collect, store, use, manage and protect your Personal Information. By providing Personal Information to ARTC, its officers, agents or employees after this Policy has been brought to your attention, you acknowledge and consent to the use, collection, storage or disclosure of your Personal Information by us in accordance with the Policy and the Privacy Act including your name and contact details. If you are contacting us with a complaint, please note that any Personal Information you provide may be shared with a third party to assist with resolving your complaint. Please let us know if you do not wish this to happen.

MEDIA ENQUIRIES

For Media Enquiries including Inland Rail, please contact:

Media Enquiries 1300 196 401

or email: artcmedia@artc.com.au

ARTC WHISTLEBLOWER & PUBLIC INTEREST DISCLOSURE PROCEDURE

Click here for our ARTC Whistleblower & Public Interest Disclosure Procedure

SOCIAL MEDIA HOUSE RULES

Click here for our Social Media House Rules

In the event of a fire, accident or other serious incident of an emergency nature please contact the relevant Network Control Centre (for train control matters):

North
(Hunter Valley Network only)
(02) 4902 9410
South
(Rest of NSW & North VIC)
(02) 6930 5311
West
(West VIC, SA & WA)
(08) 8217 4540

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